Policies

  • Customer Service Policy

    OAK Architects is committed to providing friendly, helpful customer service as well as creative, time-managed design schedules. We achieve this by: We are deeply committed to fostering a customer-focused service culture at all levels in OAK Architects. The Partners are responsible for the implementation of this policy.

  • Quality Assurance

    Quality Inspection The standard of work is consistently appraised by the architect in charge of a project on a continuous and regular basis before it is handed over to the client. In addition, every employee is quality-conscious, ensuring that the firm grows in strength over the years. Standards, procedures, and office systems: OAK Architects has…

  • Procurement Policy

    The objective of this policy is to: OAK Architects’ Procurement Policy complements the macro-economic strategy and extends affirmative action into the area of economic development. OAK Architects’ simplification of tender procedures, information networks and documentation is aimed at removing barriers which prevent emerging businesses from competing freely for contracts. The tendering procedures located within our…